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Appointment Scheduling


SMS appointment confirmation: As a courtesy, we send SMS confirmation messages three weeks before your confirmed booking, and again one week prior to your appointment time. Please respond to our SMS by replying Yes to confirm or call us to reschedule.

Six months pre-booking for routine check-up & clean: As our appointment schedule can get very busy, most of our patients like to pre-book their routine dental check-up & clean six months in advance. We will send you an email on the date that the appointment is made, and an SMS reminder three weeks prior to your appointment. Please contact our office at your earliest convenience if you need to reschedule so we may offer the appointment to a patient in need.

Treatment estimates: We will provide you with written treatment details and estimates for the treatment. Please note the quote is only valid for 3 months.

Cancellation policy: We respectfully request that you provide 48 hours notice should you need to reschedule or cancel your appointment time. If less than 48 hours notice is provided, we will ask for a deposit to secure your next appointment. This deposit can be credited to your account and deducted from your first invoice.